Privacy Policy

1. Introduction

At Crisent Global Bank, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our banking services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Apply for banking services
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions

The personal information we may collect includes:

• Name, address, email address, and phone number
• Date of birth and national identification numbers
• Financial information, including income, assets, and credit history
• Transaction history and account information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on those pages

We use cookies and similar tracking technologies to collect this information. For more details, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify your identity and prevent fraud
• Send administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Send promotional communications, such as special offers or newsletters (with your consent)
• Comply with legal and regulatory requirements

4. Disclosure of Your Information

We may share your information with:

• Service providers who perform functions on our behalf
• Financial institutions with which we partner
• Regulatory authorities, law enforcement agencies, and other governmental bodies as required by law
• Professional advisors, such as lawyers, auditors, and insurers

We will not sell your personal information to third parties. We may share aggregated, anonymized information that cannot be used to identify you with third parties for marketing, advertising, or other purposes.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

We regularly review and update our security measures to ensure the highest level of protection for your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete information.
• Erasure: In certain circumstances, you can request that we delete your personal information.
• Restriction: You can request that we restrict the processing of your personal information.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information for certain purposes.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We will take all necessary measures to ensure that such transfers comply with applicable data protection laws and that your personal information remains protected according to the standards described in this Privacy Policy.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.